Refund Policy
A Legal Disclaimer
The explanations and information on this page are intended for general guidance and do not constitute legal advice. Growbly recommends that you consult legal counsel to ensure your policies are compliant with relevant consumer protection laws in your region or jurisdiction.
Refund Policy -
The Basics
At Growbly, we stand behind the value of our services. Due to the custom nature of our automation builds, strategy calls, and digital systems, all payments are considered final once work has commenced.
When Refunds May Apply
Refunds may be considered under the following conditions:
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If no work or planning has begun on your account within 5 business days of payment
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If a duplicate payment is made in error
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If you cancel a service before the strategy call or onboarding process has started
To request a refund, email us at support@growbly.digital with your name, transaction details, and reason for the request.